Policies & Terms and Conditions
Effective Date: January 1, 2024
Refund/Cancellation Policy
1. No Refunds or Cancellations
We appreciate your business at Dauntless Doggies. Please be informed that all sales are final, and we do not provide refunds or accept cancellations for any dogs or services purchased through our platform.
2. Product/Service Descriptions
We make every effort to accurately describe our products and services on our website. Customers are encouraged to review puppy or service details carefully before making a purchase. If you have any questions or concerns about a product or service, please contact our customer support team at dauntlessdoggies@gmail.com prior to completing your transaction.
3. Health Issues
In the unlikely event that you receive a puppy with health issues diagnosed by a veterinarian, please contact our customer support team within 10 days of receiving the puppy. We will work with you to address the issue, which may include providing a replacement or issuing a credit for future litters.
4. Chargebacks and Disputes
If you have concerns or disputes regarding a charge on your credit card statement, please contact us at dauntlessdoggies@gmail.com to resolve the issue directly with us. Chargebacks without prior communication may result in the suspension or termination of your account with us.
5. Changes to Orders
Once an order has been placed and confirmed, changes cannot be guaranteed. Please review your order carefully before completing your purchase.
6. Limited Liability
Dauntless Doggies shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services.
7. Contact Information
If you have any questions or concerns about our refund/cancellation policy, please contact our customer support team at dauntlessdoggies@gmail.com
Privacy Policy
1. Information We Collect
We collect personal information from you when you interact with our website, including when you:
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Fill out forms (e.g., puppy inquiries or contact forms)
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Sign up for newsletters or updates
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Make purchases or payments
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Engage with our website (e.g., browsing behavior, IP address)
The information we may collect includes:
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Personal Identification Information: Name, email address, phone number, mailing address
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Payment Information: When purchasing products or services, we may collect payment details through a secure payment processor.
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Browsing Data: IP address, browser type, device information, and other analytics data.
2. How We Use Your Information
Dauntless Doggies uses the information we collect for the following purposes:
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To communicate with you regarding inquiries, products, or services
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To process and complete transactions, including sending confirmation and follow-up emails
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To improve our website, products, and services based on your feedback and browsing behavior
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To send occasional marketing emails, updates, or newsletters (with your consent)
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To comply with legal obligations
3. How We Share Your Information
We may share your personal information in the following situations:
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Service Providers: We may share your data with third-party service providers (such as payment processors or email marketing services) to help us provide services.
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Legal Compliance: We may disclose your information when required to comply with legal obligations or in response to valid legal requests.
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Business Transfers: If Dauntless Doggies is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us understand how visitors interact with our site, including which pages are visited and how often.
You can set your browser to refuse cookies or alert you when cookies are being sent. Please note that some parts of the site may not function properly if you disable cookies.
5. Data Security
We take the protection of your personal information seriously. We implement appropriate security measures (e.g., encryption and secure servers) to protect against unauthorized access, disclosure, or alteration of your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
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Access, correct, or delete your personal information
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Opt-out of marketing communications at any time
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Request information about how we use your data
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Restrict or object to certain data processing activities
To exercise these rights, please contact us at dauntlessdoggies@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Dauntless Doggies
Email: dauntlessdoggies@gmail.com
Fulfillment/Shipping Policy
Thank you for shopping at Dauntless Doggies. This policy outlines our procedures and commitments regarding the fulfillment and shipping of your orders.
1. Order Processing Time
a. Orders are typically processed within [10] business days (excluding weekends and holidays) from the time of purchase.
b. Processing times may vary during peak seasons or due to unforeseen circumstances. Any delays will be communicated promptly to the customer.
2. Delivery Methods
We offer delivery options that are discussed during purchase.
3. Contact Information
If you have any questions or concerns about our fulfillment/shipping policy, please contact our customer support team at dauntlessdoggies@gmail.com.
This policy is effective as of 10/12/23 and may be updated periodically. Please review this policy before placing an order.
Terms and Conditions
1. Acceptance of Terms
By accessing and using www.dauntlessdoggies.com (the "Website"), you agree to comply with and be bound by these terms and conditions (the "Terms"). If you do not agree with these Terms, please do not use the Website.
2. Changes to Terms
Dauntless Doggies reserves the right to modify, amend, or update these Terms at any time without prior notice. Your continued use of the Website after any changes signifies your acceptance of the revised Terms.
3. User Responsibilities
a. You must be 13 years or older to use this Website.
b. You are responsible for maintaining the confidentiality of your account information and password.
c. You agree not to use the Website for any unlawful or prohibited purpose.
4. Intellectual Property
a. The content, design, and graphics on this Website are the property of Dauntless Doggies and are protected by copyright, trademark, and other intellectual property laws.
b. You may not reproduce, distribute, or display any portion of the Website without the express written consent of Dauntless Doggies.
5. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which can be found above.
6. Limitation of Liability
Dauntless Doggies shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your access to or use of the Website.
7. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of Iowa. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located within the state of Iowa.
8. Termination
Dauntless Doggies reserves the right to terminate or suspend your access to the Website at any time without notice for any reason.
9. Contact Information
If you have any questions or concerns about these Terms, please contact us at dauntlessdoggies@gmail.com